Shipping policy

 

Thank you for shopping with Sacred Theory! We aim to provide fast and reliable shipping for all our customers. Below are the details of our shipping process.

1. Order Processing Time

  • All orders are processed within 1 to 2 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Provider & Delivery Time

  • We ship orders via Delhivery to ensure safe and timely delivery.
  • Estimated delivery time: 3 to 7 business days, depending on your location.
  • Delays may occur due to weather conditions, holidays, or other unforeseen circumstances.

3. Shipping Charges

  • Shipping fees will be calculated at checkout based on your delivery location.
  • Free shipping may be available for certain promotions or minimum order values (if applicable).

4. Tracking Your Order

  • Once your order is shipped, you will receive a tracking number via email or WhatsApp.
  • You can track your shipment directly on the Delhivery website.

5. Delivery Issues

  • If you do not receive your order within the estimated time, please contact us at:
    📞 WhatsApp: 9746554811
    📩 Email: sacredtheoryfashion@gmail.com
  • If a package is lost or undelivered due to an incorrect address provided by the customer, we are not responsible for reshipping costs.

6. International Shipping

  • Currently, we only ship within India. International shipping is not available at this time.

7. Damaged or Missing Items

  • If your order arrives damaged or incomplete, contact us within 48 hours of delivery with photos of the package and items.
  • We will work with our shipping provider to resolve the issue.